19 August 2003

Student Email Outage

Information on a recent outage to student email services on campus.

Due to a power outage in the Building 10 Computer Room, a number of services were lost on Friday night 25 August 2003.

When the power was restored, the server providing student email services failed, and had to be restored from backup tapes. The restoration was completed on Tuesday morning 19 August 2003 at around 9.00am.

This provides another example of the impact of the lack of redundancy in the University's IT systems.