01 November 2005

Email server issues

The TSU is aware of the problems with the Divisional email server at the moment.

Isaac, the Division’s new email server, is somewhat problematic at the moment: Macintosh users may see frequent requests for passwords to be re-entered, and Windows users may get frequent messages from Outlook indicating the email server is either on or off line at that particular time.

Efforts are being made with the help of BLIS and ICT Services Network team to isolate the problem, which appears to be related to excessive network traffic being generated by the email server.