23 January 2004

Fraudulent Bank Email Messages

Fraudulent bank email messages to University email accounts appearing to be from the Commonwealth or Westpac banks, are not valid.

Financial institutions around the world have always been subject to attempts by criminals to try and defraud money from them and their customers. These attempts can occur in a number of ways (eg credit card fraud, telephone banking or Internet scams).

Two examples of common Internet scams include:

  • Attempting to steal a customer's login details by sending out emails which appear to be from a financial institution, and requesting personal details (eg Customer number and password)
  • Creating a website, which looks similar to a financial institution's, but acts as a 'ghost website' capturing customer details and using them to transact on the customer's account

Following are a number of quick and easy methods to help you protect your details online.

  • Check you are connected to a legitimate website
  • Check your email has come from a legitimate source
  • Protect your financial records
  • Protect your computer
  • Keep your password safe
  • Guard your privacy